Retail and Fashion

 “Retail enables students to have a broad appreciation of work in retail and related growth industries.  The retail and fashion industry is vital to the UK economy; in 2019 it generated £366 billion worth of retail sales and employed 2.9 million people.

Term Year 9Year 10Year 11
Half Term 1

Introduction to retail.  Including different online and physical retail areas.

Retail & The customer experience.  Customer retail expectations.

Retail Operations and dealing with different situations.

Half Term 2

Different customer experiences and how customers are dealt with online and in physical shops.

Different forms of retail businesses and different location characteristics.

Retailing and the use of modern technology.  How technology helps retail businesses function in a modern world.

Half Term 3

Retailing in the local area and wider areas.  Current offering and future prospects.

How retail uses advertising and promotion.  Retail branding.

How retail aim to increase sales.  Retailing and different seasons.

Half Term 4

The retail competitive environment.  The ever changing retail landscape – online / physical.

Principles of customer service and how customers interact with retail businesses.

Different forms of retail businesses.  How the UK business environment affects retail businesses.

Half Term 5

Customer service and different retail channels.

How customer service delivery differs across retail channels.  The needs of different types of retail customers..

Different methods used by retail businesses to achieve objectives.

Half Term 6

Retail functional areas.  Rights of retail employees and the  responsibilities of retail employees

Methods used by retail businesses to encourage sales.  How technology is used to interact with customers.

Measures retail businesses use to prepare for unplanned situations in daily retail operations.


Year 9

Half Term 1

Introduction to retail.  Including different online and physical retail areas.

Half Term 2

Different customer experiences and how customers are dealt with online and in physical shops.

Half Term 3

Retailing in the local area and wider areas.  Current offering and future prospects.

Half Term 4

The retail competitive environment.  The ever changing retail landscape – online / physical.

Half Term 5

Customer service and different retail channels.

Half Term 6

Retail functional areas.  Rights of retail employees and the  responsibilities of retail employees


Year 10

Half Term 1

Retail & The customer experience.  Customer retail expectations.

Half Term 2

Different forms of retail businesses and different location characteristics.

Half Term 3

How retail uses advertising and promotion.  Retail branding.

Half Term 4

Principles of customer service and how customers interact with retail businesses.

Half Term 5

How customer service delivery differs across retail channels.  The needs of different types of retail customers..

Half Term 6

Methods used by retail businesses to encourage sales.  How technology is used to interact with customers.


Year 11

Half Term 1

Retail Operations and dealing with different situations.

Half Term 2

Retailing and the use of modern technology.  How technology helps retail businesses function in a modern world.

Half Term 3

How retail aim to increase sales.  Retailing and different seasons.

Half Term 4

Different forms of retail businesses.  How the UK business environment affects retail businesses.

Half Term 5

Different methods used by retail businesses to achieve objectives.

Half Term 6

Measures retail businesses use to prepare for unplanned situations in daily retail operations.


Subject Intent:

Fashion and Retail at Boldon School aims to give students the best experience and understanding of how businesses can develop physically on the high street. Fashion allows students to be aware of patterns and trends in the modern society and how they’re able to present themselves within the developing world.

We also encourage students to be aware of the online retail experience which is essential within the modern world for a successful business to thrive. By the end of the course students will be able to confidently develop and investigate solutions for retail  businesses. Students will be aware of how retail operations are organised on a daily basis making them ready for the working world. Students will explore and study, top brands that are seen as leaders on the high street and in the digital world such as Adidas and Pretty Little Things.

Students will undertake a range of projects to help and support the development of smaller retail projects for a range of sectors with a focus on fashion whilst also looking at other areas such as technology or leisure. This will allow students to be flexible in their thought process when coming up with a range of solutions to develop their business. It is exciting to see how students can develop their own creative ideas, on how the high street can be developed in a world where shopping mainly takes place online. At Boldon our students are involved in a creative enterprise course that allows them to work with industry professionals to develop a real world project from a scenario which is provided by high street retailers. Students have been involved with fashion designers and fashion university graduated who have a wealth of information to help support our pupils to succeed in this industry. Students compete to develop brand ideas in a school competition which is judged by professionals to give them even more enthusiasm to explore skills within this sector. It is truly special to watch how our students collaborate with outside talent in order to fully realise their business brand and fashion ideas.